Outbound Telephone
A well-managed Campaign can generate a pipeline of new business opportunities.
B2B Lead Generation
Outbound calling is not everyone’s cup of tea; it requires specialist skills and most of all, people who like and are good at doing it!
Our specialist team is both confident and competent. They relish the prospect of making cold calls! There are just as happy to call existing customers, following up with enquirers or long forgotten sales leads.
A brilliant Campaign relies not only on great callers, but it also needs top-quality data too. We use approved and fully GDPR compliant techniques and services to provide quality data to form the basis of a well-targeted and effective project.
We assign a dedicated Campaign Manager who will review and analyse progress and provide regular reporting on success to date and any recommendations for the future.
Data Cleansing
No business can afford to neglect the onerous task of data cleansing.
General Data Protection Regulation (GDPR) has added a layer of responsibility, complexity, and potential cost for data owners beyond the 28-day stipulations of the Telephone Preference Service and Corporate Telephone Preference Service (TPS/CTPS).
We can verify your existing information, update your records, and research new data as required. That is how we build a clean and complete picture of your customers to include past, present and potentially future, in full compliance with current data protection legislation.
Data sourcing
Quality data is the key to developing all businesses.
Keeping up with existing data is a job, but finding, testing, and acquiring additional sources of data demands an entirely different approach.
We Are Your Business has an excellent track record in creating databases to explore a new market sector or prospect a wider geographical reach. We work with you to determine precise customer profiles and demographic match for your campaign. We then find the best possible sources of that data, test, gather, and clean it to comply with all current data regulations.
We are credited with high rates of accuracy and offer peace of mind that the data we provide and manage will fully comply with the Data Protection Act.
Event Follow-up Calls
When you have gone to the effort and expense of organising and hosting a customer or trade event, the full potential ROI is usually only realised through a rigorous follow-up campaign.
Our dedicated team will capture all data and set in motion a series of professional, appropriate, and informative communications with your guests to offer further information, answer questions and promote further engagement with your company.
Campaign Management
Full Campaign Management means exactly that!
We will allocate a dedicated Campaign Manager who will lead an expert team to work with and alongside you to design, deliver and follow-up any form of campaign, no half-measures!
Customer/Employee Surveys
Information is everything. If you do not know, you cannot act.
Call it business ‘intelligence.’ Customer questionnaires, feedback requests, employee surveys are a gold mine of important and valuable business information that must be finessed. Once trusted with people’s views, good and bad, a company must deal with that information respectfully and appropriately.
We can help you design surveys and feedback forms, confidentially capture respondents’ information where appropriate, notify you of any request for further engagement, and report the survey findings to you.