Did you know that staffing a company overnight can be up to 300% more expensive than during normal nine-to-five working hours?
Coupled with the requirements for paying PAYE, National Insurance and numerous other expenses, it soon equates to a company making a minimal profit, or even a loss, for the nights they are open.
If the costs associated with going 24-7-365 are a barrier to effective operation, there is another way…
At We Are Your Business, we can support your business 24 hours a day, 365 days a year.
Outsourcing your telephone overnight enables you to minimise these vast expenses yet still provide a personal service for your clients. If you don’t operate 24/7 yet, which of your competitors do? Not only does 24-hour business support increase your opening times here in the UK, but it also enables you to work with countries in different time zones. Could someone in Sydney use your Services?
Effective business support all day and all night
Extending your opening hours to whichever market you target is inevitably positive for your business. And, with We Are Your Business's support, your business can operate 24 hours a day, 365 days a year.
Regardless of whether it’s a call at 3 am or 3 pm, our telephone answering service handles your calls in a professional, polite and enthusiastic manner, no matter where you are or what you are doing.
Telephone Answering isn’t just ‘answering the telephone’. Our service covers a broad spectrum of possibilities to support your business and includes:
- Message taking
- Switchboard management and call transfers
- Order processing
- Payment processing
- Diary management
- 24-hour call out
- Engineer escalations
- Management of emergency helplines
We're confident about your business
All services have some similarities though – our messages can be instantly sent by SMS text message, fax or email keeping you informed at all times. Our enthusiasm and commitment to your company ensure your clients are confident they are talking to you or your business directly with a daily report sent by email to ensure you never miss a call.
Get in touch for full details about operating your business around the clock to make the most of every enquiry, and satisfy every business possibility.
Call us on 0333 456 247-7 or email us at heretohelp@weareyourbusiness.co.uk or use our contact form for more information https://weareyourbusiness.co.uk/contact
