How to avoid the school holiday staffing trap

That time of year has come around; kids have finished school and are now on their Summer holiday! So who’s going to fill in the gaps when you and your staff take some time off?

You need to start thinking about the success of your business at this time of year. Customers don’t want to be left on held – they want to get their query sorted so that they can enjoy their holiday. 85% of people whose calls aren’t answered will not call back. How are you going to handle these overflow calls?

We Are Your Business can help. We can fill in for your staff and answer your overflow calls. We can give you the ability to go on holiday and enjoy a well-earned break with your business incapable hands. Our trained PAs will look after your business with the professionalism and care that you deserve.

Whilst your staff take time off to look after their children, we can help with all the necessary tasks that keep your business running. Our services include: dealing with customer queries, booking travel arrangements, following up on routine administration matters and making courtesy calls and issuing reminders, along with our high quality telephone answering.

And when it’s time for the kids to go back to school, you’re going to need cover for your staff carrying out school lifts. We are a 24/7 service and can fill in any shifts required, remotely. The beauty of our company is that you don’t need to find us office space. We work from home!

We can carry out the work you need completing any time, anywhere. Our PAs are equipped with the skills and experience to match your requirements. As a pay-as-you-go service, you don’t need to commit to any long-term payments! Our business building support service can be used for a day or a year – it’s entirely up to you!

The swiss army knife on our social media pages shows everything we have to offer! With a free no-obligation consultation, you can test the waters and see what works best for you.

Carefully targeted and well-designed call processes can help you build stronger relationships with existing clients, re-engage lapsed clients or convert past enquirers through:

·        Re-engagement calls

·        Customer feedback surveys

·        Added value/incentive calls

Of course it’s preferable tore-engage with someone who has already shown interest in your business, but our team are skilled and experienced enough to be able to take on the toughest of assignments:

·        Marketing campaigns

·        Market research for new opportunities

·        Re-activation of historic enquiries

We are data providers, providing data for a target market. We make sure calls count. Customers and clients call your business for a high-quality service. You can rest assured that we will treat your current and potential customers with the utmost respect.